Privacy Policy
Table of Contents
1. Access Data and Hosting
Hosting
2. Data Processing for Contract Execution and Contacting Us
Customer Account
Contacting Us
3. Cookies and Other Technologies
3.1 General Information
3.2 Use of Usercentrics Consent Management Platform for Consent Management
4. Use of Cookies and Other Technologies
Use of Google services
5. Social media
Our online presence on Facebook (by Meta), Instagram (by Meta), YouTube
6. Contact options and your rights
6.1 Your rights
6.2 Contact options
The data controller is: Fibertec GmbH
Friedrich-Krupp-Str. 14
40764 Langenfeld
Email: mail@fibertec.info
Phone: +492173-9609641
Thank you for your interest in our website. Protecting your privacy is very important to us. Below, we provide detailed information about how we handle your data.
1. Access data and hosting
You can visit our websites without providing any personal information. Each time a website is accessed, the web server automatically stores a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data) and documents the access. This access data is evaluated solely for the purpose of ensuring the smooth operation of the site and improving our offering. This serves to safeguard our legitimate interests in the correct presentation of our offering, which prevail in the context of a balancing of interests, in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR.
All access data is only processed for as long as is necessary to achieve the above-mentioned processing purposes.
Hosting
The services for hosting and displaying the website are partly provided by our service providers within the scope of processing on our behalf. Unless otherwise stated in this privacy policy, all access data and all data collected in the forms provided on this website are processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.
The services for hosting and displaying the website are partly provided by our service providers as part of processing on our behalf. Unless otherwise stated in this privacy policy, all access data and all data collected in the forms provided on this website are processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy. Our service providers are based and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: USA. The adequacy decision for the USA serves as the basis for third-country transfers, provided that the respective service provider is certified. Certification has been obtained. Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection by decision. Our service providers are based and/or use servers in countries outside the EU and the EEA. There is no adequacy decision by the European Commission for these countries. Our cooperation with them is based on standard data protection clauses of the European Commission.
Our service providers are based and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection by decision: United Kingdom, Canada, USA.
There is a decision by the European Commission on an adequate level of data protection for the USA as a basis for third-country transfers, provided that the respective service provider is certified. Until certification by our service providers, data transfers will continue to be based on this basis: Standard data protection clauses of the European Commission
Our service providers are based and/or use servers in these countries: Australia.
There is no adequacy decision by the European Commission for these countries. Our cooperation with you is based on these guarantees: Standard data protection clauses of the European Commission.
Our service providers are based and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: United Kingdom, USA. The adequacy decision for the USA serves as the basis for third-country transfers, provided that the respective service provider is certified. Until certification by our service providers, data transfers continue to be based on the following: Standard data protection clauses of the European Commission.
2. Data processing for contract execution and contact
Customer account
We collect personal data when you voluntarily provide it to us when opening a customer account. Mandatory fields are marked as such, as we require this data to open the customer account and you cannot complete the account opening process without providing it. The data that is collected can be seen in the respective input forms. We use the data you provide to process contracts and your inquiries in accordance with Art. 6 (1) (b) GDPR. You can delete your customer account at any time by sending a message to the contact option described in this privacy policy or by using the function provided for this purpose in your customer account. After deleting your customer account, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this statement.
Contact
Within the scope of customer communication, we collect personal data for the purpose of processing your inquiries in accordance with Art. 6 (1) (b) GDPR if you voluntarily provide us with this data when contacting us (e.g., via contact form, live chat tool, or email). Mandatory fields are marked as such, as we require this data to process your contact request. The data that is collected can be seen in the respective input forms. Once your request has been processed in full, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use your data beyond this scope, which is permitted by law and about which we inform you in this statement.
3. Cookies and other technologies
3.1 General information
In order to make visiting our website attractive and to enable the use of certain functions, we use technologies including so-called cookies on various pages. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e., after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser the next time you visit (persistent cookies). You can find the storage period in the overview in your web browser's cookie settings. Protection of privacy on devices When you use our online services, we use technologies that are absolutely necessary to provide the expressly requested telemedia service. The storage of information on your device or access to information already stored on your device does not require your consent in this respect.
For functions that are not absolutely necessary, the storage of information on your device or access to information already stored on your device requires your consent. Please note that if you do not give your consent, parts of the website may not be fully usable. Any consent you have given will remain in effect until you adjust or reset the respective settings on your device.
Any subsequent data processing by cookies and other technologies We use technologies that are absolutely necessary for the use of certain functions of our website. These technologies collect and process your IP address, time of visit, device and browser information, and information about your use of our website. This serves the purpose of weighing up interests and is in the overriding legitimate interests of optimizing the presentation of our website in accordance with Art. 6 (1) (f) GDPR.
We also use technologies to fulfill the legal obligations to which we are subject (e.g., to be able to prove consent to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this privacy policy.
Where applicable, we also use technologies that are not listed individually in this privacy policy. More detailed information on these technologies, including the respective legal basis for data processing, can be found on the Usercentrics platform.
You can access this by clicking on the fingerprint button in the lower right or left corner of the page.
Cookie settings You can find the cookie settings for your browser at the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™
If you have consented to the use of technologies in accordance with Art. 6 (1) (a) GDPR, you can revoke your consent at any time by sending a message to the contact option described in the privacy policy.
Alternatively, you can click on the fingerprint button in the lower right or left corner of the page. If you do not accept cookies, the functionality of our website may be limited.
3.2 Use of the Usercentrics consent management platform to manage consent
We use the Usercentrics consent management platform (“Usercentrics”) on our website to inform you about the cookies and other technologies we use on our website and to obtain, manage, and document your consent to the processing of your personal data by these technologies, as may be required by law. This is necessary in accordance with Art. 6 (1) (c) GDPR to fulfill our legal obligation under Art. 7 (1) GDPR to be able to prove your consent to the processing of your personal data, to which we are subject. Usercentrics is a service provided by Usercentrics GmbH, Sendlinger Straße 7, 80331 Munich, Germany, which processes your data on our behalf. When you visit our website, the Usersentrics web server stores a so-called server log file, which also contains your anonymized IP address, the date and time of your visit, device and browser information, and information about your consent behavior. Your data will be deleted after three years, unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this statement. Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: USA. The adequacy decision for the USA serves as the basis for third-country transfers, provided that the respective service provider is certified. Certification is available.
4. Use of cookies and other technologies
We use the following cookies and other third-party technologies on our website. Unless otherwise specified for the individual technologies, this is done on the basis of your consent in accordance with Art. 6 (1) (a) GDPR. Once the purpose has ceased to apply and we have stopped using the respective technology, the data collected in this context will be deleted. You can revoke your consent at any time with effect for the future. Further information on your revocation options can be found in the section “Cookies and other technologies.” Further information, including the basis of our cooperation with the individual providers, can be found under the individual technologies. If you have any questions about the providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.
Use of Google services
We use the following technologies from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google technologies about your use of our website is usually transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA, and stored there. Unless otherwise specified for the individual technologies, data processing is based on an agreement concluded for the respective technology between jointly responsible parties in accordance with Art. 26 GDPR. Further information about data processing by Google can be found in Google's privacy policy. Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection by decision. Our service providers are located and/or use servers in countries outside the EU and the EEA. There is no adequacy decision by the European Commission for these countries. Our cooperation with them is based on standard data protection clauses of the European Commission.
Google Maps
For the visual representation of geographical information, Google Maps collects data about your use of the Maps functions, in particular your IP address and location data, which is transmitted to Google and then processed by Google. We have no influence on this subsequent data processing.
YouTube Video Plugin
In order to integrate third-party content, the YouTube video plugin in the extended data protection mode we use collects data (IP address, time of visit, device and browser information), transmits it to Google, and then processes it by Google only when you play a video.
5. Social media
Our online presence on Facebook (by Meta), Instagram (by Meta), YouTube
If you have given your consent to the respective social media operator in accordance with Art. 6 (1) (a) GDPR, your data will be automatically collected and stored for market research and advertising purposes when you visit our online presence on the above-mentioned social media, from which usage profiles are created using pseudonyms. These can be used, for example, to place advertisements within and outside the platforms that are likely to be of interest to you. Cookies are generally used for this purpose. For detailed information on the processing and use of data by the respective social media operator, as well as contact details and your rights and settings options for protecting your privacy, please refer to the providers' privacy policies linked below. If you still need help in this regard, you can contact us.
Facebook (by Meta) is a service provided by Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (“Meta Platforms Ireland”). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Facebook (by Meta) is usually transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA, and stored there. Data processing in connection with visits to a Facebook (by Meta) fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. Further information (information on Insights data) can be found here. Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina. The adequacy decision for the USA serves as the basis for third-country transfers, provided that the respective service provider is certified. Certification is available. Our service providers are based and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico. There is no adequacy decision by the European Commission for these countries. Our cooperation with them is based on these guarantees: Standard data protection clauses of the European Commission.
Instagram (by Meta) is a service provided by Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (“Meta Platforms Ireland”). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Instagram is usually transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, CA 94025, USA, and stored there. Data processing in connection with visits to an Instagram (by Meta) fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. Further information (information on insights data) can be found here. Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina. The adequacy decision for the USA serves as the basis for third-country transfers, provided that the respective service provider is certified. Certification is available. Our service providers are based and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico. There is no adequacy decision by the European Commission for these countries. Our cooperation with you is based on these guarantees: Standard data protection clauses of the European Commission.
YouTube is a service provided by Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google about your use of our online presence on YouTube is usually transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA, and stored there. Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection by decision. Our service providers are located and/or use servers in countries outside the EU and the EEA. There is no adequacy decision by the European Commission for these countries. Our cooperation with them is based on standard data protection clauses of the European Commission.
6. Contact options and your rights
6.1 Your rights
As a data subject, you have the following rights: pursuant to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein; pursuant to Art. 16 GDPR, the right to request the immediate correction of inaccurate or incomplete personal data stored by us; pursuant to Art. 17 GDPR, the right to request the deletion of your personal data stored by us, unless further processing is necessary to exercise the right to freedom of expression and information; to fulfill a legal obligation; for reasons of public interest or to assert, exercise, or defend legal claims; pursuant to Art. 18 GDPR, the right to request the restriction of the processing of your personal data, insofar as the accuracy of the data is disputed by you; the processing is unlawful, but you refuse to have it deleted; we no longer need the data, but you need it to assert, exercise, or defend legal claims, or you have objected to the processing pursuant to Art. 21 GDPR; pursuant to Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used, and machine-readable format or to request its transmission to another controller; the right to complain to a supervisory authority pursuant to Art. 77 GDPR. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters for this purpose.
Right to object Insofar as we process personal data as explained above in order to safeguard our legitimate interests, which prevail in the context of a balancing of interests, you may object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you only have a right to object if there are reasons arising from your particular situation. After you have exercised your right to object, we will no longer process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or if the processing serves to assert, exercise, or defend legal claims. This does not apply if the processing is for direct marketing purposes. In this case, we will no longer process your personal data for this purpose.
6.2 Contact options
If you have any questions about the collection, processing, or use of your personal data, or if you wish to request information, correction, restriction, or deletion of data, or revoke your consent or object to a specific use of data, please contact us directly using the contact details in our legal notice.