Privacy policy

We appreciate your interest in our website. Protecting your privacy is very important to us. Below, we provide detailed information about how we handle your data.

1. Access Data and Hosting

You can visit our websites without providing any personal information. Each time a webpage is accessed, the web server automatically saves a so-called server log file containing, for example, the name of the requested file, your IP address, the date and time of the access, the amount of data transferred, and the requesting provider (access data), thereby documenting the access. This access data is evaluated exclusively for the purpose of ensuring the smooth operation of the site and improving our offerings. This serves to safeguard our legitimate interests, which prevail following a balancing of interests, in the correct presentation of our offerings pursuant to Art. 6(1)(f) GDPR. All access data is processed only for as long as necessary to achieve the aforementioned processing purposes.

Hosting

The services for hosting and displaying the website are partially provided by our service providers as part of processing on our behalf. Unless otherwise specified in this Privacy Policy, all access data and all data collected in the forms provided on this website are processed on their servers. If you have any questions regarding our service providers and the basis of our cooperation with them, please contact us using the contact information provided in this Privacy Policy.

Our service providers are located in and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: United Kingdom, Canada, USA.

There is a decision by the European Commission on an adequate level of data protection for the USA as the basis for a transfer to a third country, provided that the respective service provider is certified. Until certification by our service providers, data transfers continue to be based on this foundation: Standard Data Protection Clauses of the European Commission

Our service providers are located in and/or use servers in the following countries: Australia.

There is no adequacy decision by the European Commission for these countries. Our cooperation with you is based on these safeguards: European Commission Standard Data Protection Clauses.

Our service providers are located in and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection by decision: United Kingdom, USA.

The adequacy decision for the USA serves as the basis for transfers to third countries, provided the respective service provider is certified. Until certification by our service providers, data transfers continue to be based on this foundation: Standard Data Protection Clauses of the European Commission.

2. Data Processing for Contract Fulfilment and Contact Establishment

Customer Account

We collect personal data when you voluntarily provide it to us upon opening a customer account. Required fields are marked as such, as we absolutely need this data to open the customer account, and you cannot complete the account opening process without providing it. The data collected is indicated in the respective input forms. We use the data you provide for contract fulfillment and to process your inquiries in accordance with Art. 6(1)(b) GDPR. You may delete your customer account at any time, either by sending a message to the contact address provided in this Privacy Policy or by using the function provided for this purpose in your customer account. After your customer account is deleted, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6(1)(a) GDPR or we reserve the right to use your data beyond this scope, which is permitted by law and about which we inform you in this policy.

Contacting Us

As part of our customer communications, we collect personal data to process your inquiries in accordance with Article 6(1)(b) of the GDPR if you voluntarily provide this data to us when contacting us (e.g., via contact form, live chat tool, or email). Mandatory fields are marked as such, as we require this data to process your inquiry. The data collected is indicated in the respective input forms. Once your inquiry has been fully processed, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6(1)(a) GDPR or we reserve the right to use your data for other purposes that are permitted by law and about which we inform you in this statement.

3. Cookies and Other Technologies

3.1 General Information

To make your visit to our website more engaging and to enable the use of certain features, we use technologies—including so-called cookies—on various pages. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted at the end of the browser session, i.e., after you close your browser (so-called session cookies). Other cookies remain on your device and allow us to recognize your browser on your next visit (persistent cookies). You can find the storage duration in the overview in your web browser’s cookie settings.

Privacy Protection on Devices

When you use our online services, we employ technologies that are strictly necessary to provide the digital service you have expressly requested. The storage of information on your device or access to information already stored on your device does not require your consent in this regard.

For functions that are not strictly necessary, the storage of information on your device or access to information already stored on your device requires your consent.

Please note that if you do not grant your consent, parts of the website may not be fully usable. Any consent you have granted remains in effect until you adjust or reset the respective settings on your device.

Any subsequent data processing via cookies and other technologies

We use technologies that are strictly necessary for the use of certain functions of our website. These technologies collect and process your IP address, the time of your visit, device and browser information, as well as information regarding your use of our website. This serves our overriding legitimate interests in optimizing the presentation of our offerings pursuant to Article 6(1)(f) of the GDPR, following a balancing of interests.

In addition, we use technologies to fulfill the legal obligations to which we are subject (e.g., to be able to demonstrate consent to the processing of your personal data) as well as for web analytics and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this Privacy Policy. Where applicable, we may also use technologies that are not listed individually in this Privacy Policy. Further information on these technologies, including the respective legal basis for data processing, can be found on the Usercentrics platform. You can access this by clicking the fingerprint button in the lower right or left corner of the page.

Cookie Settings

You can find the cookie settings for your browser at the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

If you have consented to the use of these technologies pursuant to Art. 6(1)(a) GDPR, you may revoke your consent at any time by sending a message to the contact address provided in the Privacy Policy. Alternatively, you can click the fingerprint button in the lower right or left corner of the page. If you do not accept cookies, the functionality of our website may be limited.

3.2 Use of the Usercentrics Consent Management Platform to Manage Consent

On our website, we use the Usercentrics Consent Management Platform (“Usercentrics”) to inform you about the cookies and other technologies we use on our website, as well as to obtain, manage, and document your consent—where legally required—to the processing of your personal data by these technologies. This is necessary pursuant to Art. 6(1)(c) GDPR to fulfill our legal obligation under Art. 7(1) GDPR to be able to demonstrate your consent to the processing of your personal data, to which we are subject. Usercentrics is a service provided by Usercentrics GmbH, Sendlinger Straße 7, 80331 Munich, Germany, which processes your data on our behalf. When you visit our website, the Usercentrics web server stores a so-called server log file, which also contains your anonymized IP address, the date and time of your visit, device and browser information, as well as information regarding your consent behavior. Your data will be deleted after three years, unless you have expressly consented to further use of your data in accordance with Art. 6(1)(a) GDPR or we reserve the right to use your data beyond this period, which is permitted by law and about which we inform you in this statement.

The adequacy decision for the United States serves as the basis for transfers to third countries, provided that the respective service provider is certified. Certification is in place.

4. Use of Cookies and Other Technologies

We use the following cookies and other third-party technologies on our website. Unless otherwise specified for individual technologies, this is based on your consent pursuant to Art. 6(1)(a) GDPR. Once the purpose no longer applies and we cease using the respective technology, the data collected in this context will be deleted. You may withdraw your consent at any time with effect for the future. Further information regarding your options for withdrawal can be found in the section “Cookies and Other Technologies.” Further information, including the basis for our cooperation with the individual providers, can be found under the respective technologies. If you have any questions regarding the providers and the basis for our cooperation with them, please contact us using the contact details provided in this Privacy Policy.

Use of Google Services

We use the technologies of Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”) described below. The information automatically collected by Google technologies regarding your use of our website is generally transmitted to a server of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, and stored there. Unless otherwise specified for the individual technologies, data processing is based on an agreement concluded between joint controllers for the respective technology in accordance with Art. 26 GDPR. Further information about data processing by Google can be found in the Google Privacy Policy.

Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined, by decision, that an adequate level of data protection exists.

Our service providers are located and/or use servers in countries outside the EU and the EEA. No adequacy decision by the European Commission exists for these countries. Our cooperation with them is based on the European Commission’s Standard Data Protection Clauses.

Google Maps

For the visual display of geographic information, Google Maps collects data regarding your use of the Maps functions—in particular your IP address and location data—transmits this data to Google, and subsequently processes it. We have no influence over this subsequent data processing.

YouTube Video Plugin

To embed third-party content, the YouTube Video Plugin collects data (IP address, time of visit, device and browser information) in the enhanced privacy mode we use, transmits it to Google, and Google subsequently processes it—but only if you play a video.

5. Social Media

Our online presence on Facebook (by Meta), Instagram (by Meta), and YouTube

To the extent that you have given your consent pursuant to Art. 6(1)(a) GDPR to the respective social media operator, your data is automatically collected and stored for market research and advertising purposes when you visit our online presences on the aforementioned social media platforms, from which usage profiles are created using pseudonyms. These can be used, for example, to display advertisements within and outside the platforms that are presumed to correspond to your interests. Cookies are generally used for this purpose. For detailed information on the processing and use of data by the respective social media operator, as well as contact information and your rights and settings options regarding the protection of your privacy, please refer to the providers’ privacy policies linked below.

If you still need assistance in this regard, please contact us.

Facebook (by Meta) is a service provided by Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (“Meta Platforms Ireland”). The information automatically collected by Meta Platforms Ireland regarding your use of our online presence on Facebook (by Meta) is generally transmitted to and stored on a server operated by Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA. Data processing in connection with a visit to a Facebook (by Meta) fan page is based on an agreement between joint controllers pursuant to Art. 26 GDPR. Further information (information on Insights data) can be found here.

Our service providers are located in and/or use servers in the following countries for which the European Commission has determined, by decision, that an adequate level of data protection exists: Brazil, USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.

The adequacy decision for the USA serves as the basis for transfers to third countries, provided that the respective service provider is certified. Certification is in place.

Our service providers are located in and/or use servers in the following countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Mexico.

There is no adequacy decision by the European Commission for these countries. Our cooperation with them is based on these safeguards: Standard Data Protection Clauses of the European Commission.

Instagram (by Meta) is a service provided by Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (“Meta Platforms Ireland”). The information automatically collected by Meta Platforms Ireland regarding your use of our online presence on Instagram is generally transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, CA 94025, USA, and stored there. Data processing in connection with a visit to an Instagram (by Meta) fan page is based on an agreement between joint controllers pursuant to Art. 26 GDPR. Further information (information on Insights data) can be found here.

The adequacy decision for the USA serves as the basis for transfers to third countries, provided that the respective service provider is certified. Certification is in place.

Our service providers are located in and/or use servers in the following countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Mexico.

There is no adequacy decision by the European Commission for these countries. Our cooperation with them is based on these safeguards: Standard Data Protection Clauses of the European Commission.

YouTube is a service provided by Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google regarding your use of our online presence on YouTube is generally transmitted to and stored on a server operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined, by means of a decision, that an adequate level of data protection exists.

Our service providers are located and/or use servers in countries outside the EU and the EEA. No adequacy decision has been issued by the European Commission for these countries. Our cooperation with them is based on the European Commission’s Standard Data Protection Clauses.

6. Contact Information and Your Rights

6.1 Your Rights

As a data subject, you have the following rights:

pursuant to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
pursuant to Art. 16 GDPR, the right to request the immediate rectification of inaccurate personal data or the completion of your personal data stored by us;
pursuant to Art. 17 GDPR, the right to request the erasure of your personal data stored by us, unless further processing
- is necessary for the exercise of the right to freedom of expression and information;
- to comply with a legal obligation;
- for reasons of public interest; or
- to assert, exercise, or defend legal claims;
pursuant to Art. 18 GDPR, the right to request the restriction of the processing of your personal data, provided that
- you contest the accuracy of the data;
- the processing is unlawful, but you oppose its erasure;
- we no longer need the data, but you require it for the establishment, exercise, or defense of legal claims; or
- you have objected to the processing pursuant to Art. 21 GDPR;
pursuant to Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used, and machine-readable format or to request its transmission to another controller;
pursuant to Art. 77 GDPR, the right to lodge a complaint with a supervisory authority. As a rule, you may contact the supervisory authority at your usual place of residence or workplace or at our company headquarters for this purpose.

Right to ObjectTo the extent that we process personal data as described above to safeguard our legitimate interests that prevail following a balancing of interests, you may object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you may exercise this right at any time as described above. If the processing is carried out for other purposes, you have a right to object only if there are grounds arising from your particular situation. After you exercise your right to object, we will no longer process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or if the processing serves to assert, exercise, or defend legal claims. This does not apply if the processing is carried out for direct marketing purposes. In that case, we will no longer process your personal data for this purpose.

6.2 Contact Information

If you have any questions regarding the collection, processing, or use of your personal data, or if you wish to request information, correction, restriction, or deletion of data, or to withdraw consent or object to a specific use of your data, please contact us directly using the contact details provided in our legal notice.