General shipping information
Delivery is made by DHL as standard. Other postal delivery companies cannot be selected.
Shipments to post office boxes or different delivery addresses are of course possible.
The delivery time after receipt of the order is usually 1-2 business days within Germany, within the EU usually 4-7 days.
Shipping costs:
Germany
Shipping costs are 2,50 €
and 4,95 € to all german islands
Free shipping on order value above 15,- € within Germany
Other countries
Shipping costs by country:
14,95 €
Belgium, Denmark, France, Luxembourg,
Netherlands, Austria, Czech Republic,
Bulgaria, Estonia, Finland, Greece, Great Britain, Ireland, Italy,
Croatia, Latvia, Lithuania, Malta, Poland, Portugal, Romania, Sweden,
Slovakia, Slovenia, Spain, Hungary,
Switzerland: Depending on weight
0-0,99kg 22,50 €
1-1,99kg 23,62 €
2-4,99kg 27,01 €
5-9,99kg 32,67 €
Shipping to non-EU countries – Information on import duties (DAP / DDU)
Important information for customers from Switzerland, Norway, Iceland, the United Kingdom, Turkey, Serbia, Albania, Bosnia and Herzegovina, Kosovo, Montenegro, North Macedonia, Belarus, Moldova, Andorra, Monaco, San Marino, Vatican City, Liechtenstein, and Georgia:
Delivery is made in accordance with the international delivery clause standard DAP (“Delivered At Place”) according to Incoterms® 2020.
This means that all import duties such as value added tax, possible customs fees, and processing fees charged by the shipping service provider (e.g., DHL) are not included in the purchase price and will be borne separately by the recipient upon delivery.
The amount of these charges depends on the declared value of the goods, the shipping costs, and the applicable customs regulations of the countries.
We ask for your understanding that these additional costs cannot be covered or reimbursed by us.
Payment methods:
- Paypal
- Prepayment
Fibertec GmbH
Deutsche Bank PGK AG
BLZ :30070024
Konto: 7828700
IBAN: DE96 3007 0024 0782 8700 00
Swift: DEUTDEDBDUE